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Ordering & Shipping

We ship worldwide.

All our clothes, totes and mugs are made to order using a print on demand service.

We try and get orders dispatched within 10 working days, and often sooner. We want you to get your rad stuff as soon as possible! 

All orders over £50 in value are sent via recorded services. All orders under £50 are sent via standard delivery services (no tracking).

We use Royal Mail for all orders.


Returns, Refunds & Exchanges

We accept returns & exchanges on most all of our items as long as they are in resellable condition. A few times a year, we may have a final blowout on end of season items, in that case those sales are final. 

If for any reason you are looking to exchange a size, please send us an email

All return order issues must be handled within 21 days of order date. 

Since we are a small independent business all postage for returns, exchanges and refunds are at the cost of the buyer - thanks for your support & understanding!

Returns can be mailed to 

The Punky Family

5 Highfield Grove

Bubwith YO8 6LG


Washing Instructions

If you have bought apparel, please wash inside out and do not tumble dry to preserve the design quality.


Everything Else
For Collaboration and Press Enquiries please contact Paula at
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